Returns & Exchanges
At Robert Goddard, we want you to be completely satisfied with your luxury purchase, which is why we offer a straightforward 14-day return policy for all online orders. Items must be returned in their original, unworn condition with all designer tags and packaging intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all labels are attached, and include the completed delivery note inside the parcel.
Ship the Parcel
Generate your prepaid shipping label through our portal, attach it to the outside of your package, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our quality control team inspects and approves your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing